Legal

Privacy Policy

Your privacy matters to us. This policy explains how Oasis collects, uses, and protects your personal information.

Last updated: October 2026
01

Introduction

Welcome to Oasis ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By visiting our website, making a purchase, or contacting us, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

02

Information We Collect

We may collect the following types of information when you interact with us:

Personal Information

Name, email address, phone number, shipping address, and billing address provided when you place an order or contact us.

Order Information

Details about the products you purchase, delivery preferences, and payment information (processed securely by our payment providers).

Technical Information

IP address, browser type, device information, and pages visited — collected automatically through cookies and analytics tools.

Communication Data

Messages you send us through contact forms, WhatsApp, email, or social media platforms.

03

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your order, questions, or custom requests.
  • To send updates, promotions, or newsletters (only if you opt-in).
  • To improve our website, products, and overall customer experience.
  • To prevent fraud, ensure security, and comply with legal obligations.
04

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep your cart items, and understand how visitors use our site.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

05

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with trusted third parties who help us operate our business, including:

  • Payment processors (to securely handle your transactions).
  • Shipping and delivery partners (to send your orders).
  • Analytics and marketing tools (to improve our services).
  • Legal authorities when required by law.
06

Data Security

We take your privacy seriously and use industry-standard security measures to protect your data. All payment transactions are encrypted and processed through secure payment gateways.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

07

Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@oasismakrame.com.

08

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we protect your information.